Frequently Asked Questions
Here are some common questions that we receive, if we did not answer all your questions feel free to contact us.
How many photos can guests take?
Unlimited photos are the best, which is why we offer it with all our booths.
How many prints do I get?
You will receive two copies of each print, reprints are available at the event in case more prints are desired. Our prints are 2x6 photo strips and contain 4 pictures on each strip.
Will I have access to all the photos?
All photos and strips taken at your event will be accessible via an online link after the event. We supply the link within 24 hours after the event stops and you will have full access to download and share all the images.
What are the animated photos?
All our booths create animated photos with with photo strip. These photos are super fun and work great for sharing and posting your memories on social media websites. Below is an example, it is almost like a slide show of all the photos taken during your photo session.
What type of props do you have?
All rentals include our full table of props. We have hats, signs, frames and much more.
How many people can use the photo booth at one time?
For most of our setups we recommend that 8 or less guests use the booth at one time. However, with an open air setup you can have any number of people in your pictures as there is real "booth". We do enjoy a good party, so go ahead and Rock The Box with as many people as you can fit!
Do I need to setup and tear down the booth?
Setup and tear down is handled by our staff, we do all the heavy lifting while you and your guests enjoy the event.
Can you create a logo for my event or do I have to provide my own?
We can accommodate either option. If you already have a logo for your event, we will work with you to incorporate it in to the photo strip prints. If you need to have a custom logo created, we will have one of our graphic designers create a logo that is just right for you.
What type of booth setups do you offer?
Our booths can be enclosed by a privacy curtain or open air. Check out the booth page for more information.
How far do you travel?
We are based in Grand Rapids and primarily work within a 30 mile travel distance (one way). It is very common for us to travel to Grand Haven, Holland, Muskegon and other popular West Michigan destinations. If you are unsure about the distance, feel free to contact us.
What is your booking and cancellation policy?
Your date will be reserved once we have received the event deposit. The deposit is usually 25% of the total event cost. Your deposit is non-refundable, final payment should be made no less than two weeks prior to the event. You are not liable for any additional costs and or fees.
What type of area is required and what are the power requirements?
We recommend that you try to position the photo booth in an area where folks can easily access. The surface must be level & solid with access to a power outlet. To keep it plain and simple, a standard wall outlet is needed within reasonable distance from the booth. We provide extension cords and surge protectors, so a single outlet will do.
Need some fresh ideas on how to make your photo strips stand out? Check out our photo booth pose ideas here.